Refund and Returns Policy
ALL SALES ARE FINAL
DUE TO THE NATURE OF THE PRODUCTS SOLD ON THIS SITE WE CANNOT ACCEPT ANY RETURNS. IF YOUR PRODUCT IS DEFECTIVE OR FAULTY PLEASE CONTACT CUSTOMER SERVICE BELOW.
CANCELED ORDERS WILL INCURE A 15% CANCELLATION FEE
Canceling an order for any reason will incur a 15% cancellation fee, which will be deducted from the original total.
Policy on Defective Products:
We acknowledge that defective products can occur, and we empathize with the frustration of receiving a non-functioning device. Should this situation arise, we kindly request that you retain all packaging and provide a proof of purchase (receipt). Additionally, please send us a photo clearly displaying any leaking or damage if applicable. In the event of electronic malfunction, kindly furnish a video demonstrating the issues encountered. It’s important to note that we solely offer store credit equivalent to the item’s cost in such cases. Regrettably, we do not cover expenses related to shipping, taxes, or any other fees associated with the replacement process.
Coupon Codes and Sales Information
- Coupon Code Usage: Please note that only one coupon code can be applied per order. We do not allow the combination of points and coupon codes on orders. If you attempt to use both, our system will apply the redeemed points to the order, and not the coupon code. Make sure to enter your coupon code correctly during the checkout process. If you encounter any issues with a coupon code, don’t hesitate to contact our customer support team for assistance.
- Coupon Code Exceptions: Coupon codes are not applicable to Sales, Discounts, Bundles, Weekly Deals, or Clearance items.
- Missed Sales: Unfortunately, we cannot honor sale prices once they have passed. However, keep an eye out for future specials and weekend sales to make the most of our fantastic offers.
- Expired Promotions: We are unable to honor expired sales, discounts, or promotions.